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Do you want to improve customer loyalty and increase revenue?

DID YOU KNOW.....?


8128

 /

/

COMPLAINTS ABOUT FLIGHT DELAYS, CANCELLATIONS AND DENIED BOARDING

(Q1 2018, CAA)


77%

 /

/

OF CONSUMERS BOOKED ONLINE OR VIA AN APP

(AUGUST 2018, UK AVIATION CONSUMER SURVEY, CAA)


POOR FACILITIES AND SERVICES

/

 

MAIN FACTOR FOR DISSATISFACTION

 

(AUGUST 2018, UK AVIATION CONSUMER SURVEY, CAA)

 

WHAT WE DO

SOCIAL MEDIA

We provide you with a social media audit, allowing you to see what consumers are saying. 

Jump into the world of consumers online and work with 

us to create the perfect strategy for your airline or airport.

UNDERCOVER MYSTERY SHOPPING

We send undercover mystery passengers onto your flights or into your airports to get a real feel for your strengths and weaknesses. 

We then provide you with a detailed report and analysis, to help your airline or airport go further.

We can help you take your airline or airport to the next level, with experts in consumer aviation. 

With our large network of partners, we do everything, from influencer marketing to campaign strategy.

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FlyUnknown


Email: info@flyunknown.com